Blog Layout
What makes you brilliant?
13 October 2023
What would you say if someone asked you this?
Now I’m not sharing this to blow my own trumpet; if you know me, you’ll know I’m my own biggest critic. I’m mentioning this because what I found truly illuminating was to read what they saw as my unique strengths, or my super powers if you prefer. Things like ‘she challenges the status quo in a way that opens up the conversation brilliantly’ and ‘she helps people turn the knowledge she shares into action so they can step into their full potential’.
I’ve written plenty of bios over my career, I've crafted website copy and put together fliers about my services and my expertise, but I’ve never used those words to describe what I do or how I help clients. But I realise that this feedback gets right to the heart of why clients like working with me. These words cut through the noise of well-crafted but less meaningful phrases; they are much more powerful than any statements I might have come up with. So I’m going to borrow them with pride and share them far and wide.
I know, it's a question that might provoke a mild (or moderate) sense of discomfort given that underplaying our strengths is more socially acceptable, in the UK at least, than voicing them confidently and risking being seen as overly self-promotional or worse, 'full of yourself'. Maybe I'm wrong and the question provokes no discomfort at all and you can put your answer out there in a flash. In which case, good for you! But I'm betting it's a question that you might not have asked people for a while. I'm about to persuade you that you should.
A prospective client recently asked me for some references so I reached out to 3 people I’ve been working with over the past year to ask if they would oblige. I was hoping they’d say yes but also a little reluctant to make this ask (after all, what's in it for them?). So I tried to make it easy for them to say no if they were too busy or had more important things to do. I was humbled and chuffed when they all said yes in a matter of hours and
sounded genuinely delighted to have been asked. Lesson number one - people who know you and trust you will invariably want to help if they can.
These 3 clients all shared really thoughtful feedback with the recipient, copying me in. They said some wonderful things about me like ‘professional in every sense of the word’, ‘an exceptional speaker’ , ‘offers engaging and relevant insights’, ‘provides very practical solutions’ and ‘handles questions with intelligence, skill, and tremendous grace’. I was deeply touched by these comments, they put a spring in my step and a smile on my face for the rest of the week.
Now I’m not sharing this to blow my own trumpet; if you know me, you’ll know I’m my own biggest critic. I’m mentioning this because what I found truly illuminating was to read what they saw as my unique strengths, or my super powers if you prefer. Things like ‘she challenges the status quo in a way that opens up the conversation brilliantly’ and ‘she helps people turn the knowledge she shares into action so they can step into their full potential’.
I’ve written plenty of bios over my career, I've crafted website copy and put together fliers about my services and my expertise, but I’ve never used those words to describe what I do or how I help clients. But I realise that this feedback gets right to the heart of why clients like working with me. These words cut through the noise of well-crafted but less meaningful phrases; they are much more powerful than any statements I might have come up with. So I’m going to borrow them with pride and share them far and wide.
If it’s been a while since you asked someone about the things they see YOU do well, why not do this? This week?
Ask them what’s special about the way you work or the way you help others. I hope it helps you see afresh the ways in which you are uniquely brilliant at what you do. And why not pay it forward too, by offering your feedback to someone else about what makes them brilliant?
Enjoyed reading this? Share it with others
Recent blogs
Got a goal in mind for 2025? These 4 questions could help you turn it into reality.
Growing successfully as a business means first letting go of old ways of operating; only then can people fully embrace the new.
Teams are what make or break business performance. With a relatively small investment in each team, your retention rates, employee engagement scores, and productivity measures will go up.
How to encourage this in a way that works for your business. There is a real and urgent need to address the creeping norm of employees working all hours, being contactable and available all the time. But Labour’s recent abandoning of a legal ‘right to disconnect’ in favour of a voluntary code of practice is probably the right move, in my humble opinion. Here are 5 reasons why, 5 ways to make switching off a win/win for you and your organisation, and 5 positive actions to put into practice now. Why legislation is too blunt a tool: Heavy-handed legislation will probably antagonise businesses, not secure their support. There's more to do first to spotlight organisations that are managing the boundaries well between working & non-working time well and proving the business benefits. It’s too early to say confidently how well similar legislation has worked abroad. Australia only adopted this last month; the longer-standing fine-based approach in France and Portugal isn't proven as an effective deterrent. Human-centred organisations are probably already paying attention to this, being creative about work boundaries and using their approach to enhance their employer brand. They'll be the ones who proactively adopt the code of practice and make it genuinely part of ‘the way we work here’ - and they'll win at attracting and retaining talented people longer-term as a result. ‘But clients will go elsewhere’. This is the defence I often hear in rejection of proposals like the right to disconnect. No, client won't IF you engage them in the change and show them that it means they get to access your sharpest minds working at their best,. When organisations see their early-adopter competitors living the code and still winning & keeping desirable clients - and nabbing theirs - they’ll swiftly follow suit. Let’s be clear: some people will continue to say yes to high pay/exciting work in return for ‘you’ll work whenever when we need you ‘. But it’ll be a transactional relationship lasting for as long as it benefits the individual (or employer) and no longer. Easy come, easy go. If that’s your philosophy as an employer: own it and be transparent. Don’t sign the code and pay it lip service. If yours IS an organisation that wants to do better at encouraging employees to switch off, try: 1. Using Labour’s shift to open up conversations at work about pressures to communicate or be available after hours. 2. Adding ‘we support the right to disconnect’ in your recruitment material and having examples to share with candidates during interviews. 3. Supporting selected managers and their teams to trial different experiments around switching off. 4. Asking people ‘how can we help you do to your best work within your normal working hours?’. ‘What gets in the way of this?’. 5. Setting up an industry-wide collaboration to trial different ways of achieving the same outcome. Asynchronous and flexible working are here to stay and bring many benefits to individuals and their employers. But they can make it a challenge to co-ordinate and communicate within teams and across time zones. Here's what you can do personally to uphold the right to switch off and respect other people's non-working time: Add an email footer like: 'I'm sending this now because it suits me but I'm not expecting a response outside of normal working hours'. Work offline if you're working late evenings or weekends, so you're not visible on Teams/whatever channels you use, and schedule your emails to send the next day to avoid the ripple effect of people responding immediately. If people on your team have repeatedly worked late or sacrificed home lives to help reach a deadline, then give them some time back straight afterwards. It's simple and effective. If you're a manager, find out people's preferences around being contacted - or not - during out of hours or when on leave. Everyone's different, so make it your job to know. See annual leave as an opportunity for a colleague to step up and have some stretch experience by covering for you, with support beforehand. Then switch off properly and don't muddy the water by dipping in and out unasked. Listen to my podcast conversation with Ben Higgins, Global CHRO of Wholesale Banking at Societe Generale, about how he does this. These examples are about applying #timeintelligence. If you want to know more about my #timeintelligence sessions for leaders, teams and individuals, get in touch . And if you're making good progress in your organisation on switching off - or at least trialling a few changes - then I'd love to hear more. During normal working hours, of course.
Managing the school holiday juggle and announcing book 2!
What does it cost us to be always rushing ahead? What are we missing by not pausing to look back?
When sticking stops. A barn owl perched observantly on a post in front of me, a heron gliding by like a feathered Concorde with its wings tucked in. Just two of the birds I’ve spotted today whilst working at UK’s only family-owned and managed National Nature Reserve, at Elmley in Kent. I’m not working in the sense of checking on wildlife and mending fences, I’m working in the sense of enjoying an indulgent writing retreat in glorious isolation, tucked away in a definitely-not-roughing-it wooden cabin complete with outdoor tub overlooking meadows and marshes (more pics here ). This retreat is both a long-anticipated birthday gift from my family and the official starting point for writing my second business book. It’s been brewing in my head for months and is now begging loudly to be given some proper love and attention. So here I am, off-grid in every sense with nowhere else to go and nothing else to do for 24 hours than plan and write. Write what? I hear you ask…
What does time off mean to you? How well do you 'not work'?
I waved a Minion off to school yesterday for World Book Day. At least my 12 year old daughter now sorts out her own WBD outfit thank goodness, and there’s now another 364 days before WBD rolls around again. But we’re not done for this week because it's International Women’s Day today! In recognition of this global celebration of women’s contribution to work and society, every day this week I’ve been sharing a statistic on Linked In that describes how women are impacted by our 'time culture' at work. If ‘time culture’ is a new expression to you a) you obviously haven’t read my award-winning business book The Future of Time yet and b) it means our attitudes, behaviours and expectations around the way we spend our time at work. What gets valued and rewarded, what doesn’t. What we spend much of our time on, what we don’t spend so much time on (but ought to). Because surprise, surprise, women are disadvantaged by our ‘time culture’ in several ways. Here are my top five.